JM
Jeanne M

1 reviews | Active since Dec 2009

21 Feb 2016, 14:35

Stuff you, the customer

I logged my original complaint on11:44 Sat 23 Jan where a consultant did not want to help me (I realise that now) when i asked which lounge suites / couches were 50% off and promised to send me the information which never happened. I then got a reply on this sitesaying Tarryn will contact me which she did ONCE and let a message... Nothing since. I rep**** on the original complaint saying how it is so not service and asked for an email...... Nothing happened. Decided to go to another shop today to be told sorry, although the sale ends tomorrow nothing is available. So i now realise that Corricraft doesnt give a damn. If we buy from them so be it, if we complian, so be it, they wont lift a finger to make your experience a good one, even if promises are made and your emplyees commit to give u something like prices that would not kill them!!! SHAME on you this is a horrid way do do business

0
Replies (1)
Coricraft Group
Coricraft Group's reply22 Feb 2016, 08:38
Official
Hello Jeannem,

Sorry about the service received. The buy one and get 50% off the second campaign finished last weekend. We are currently running a 1200 couches in 12 days promo with discounts on specific units. we are also busy with the big sale although many of the high discount items are now depleted.

I will get hold of our customer services Manager and have her give you an urgent call, happy to help out on items if our shoddy service caused you to miss out.

Apologies

Mark Staniforth
Retail Exec