LM
Lebogang M

1 reviews | Active since Dec 2014

04 Feb 2016, 09:42

STILL WAITING FOR MY REFUND

My mom bought a table at Coricraft but turns out it was too big for our living room, the table has since been returned in the beginning of 2015, i have requested a refund on the 7th and 12th of January 2016 and almost 4 weeks later I have no feedback from anyone.<br> <br> All follow up was done by me. The refund request was only sent last week, when you phone the shop they promise to call back but never do. Yesterday i called the warehouse and once again they promised to call back and never did. <br> <br> The service has been appalling. They have their table but also have our money. I am sick and tired of getting no response from anywhere. I guess nobody cares about customer service. I will never recommend this shop to anyone in future and we will never buy from Coricraft. I wish i had read all these other reviews. I want the money back!!

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Replies (1)
Coricraft Group
Coricraft Group's reply08 Feb 2016, 08:07
Official
Hello LeeMot,

Apologies for the delay in refunding your money. I'm sure its disappointing to have chosen a table only to find it doesn't fit then to add insult to injury we drag out the refund process.

We will get feedback today and revert

apologies

Mark Staniforth
Retail Exec