Still waiting for Coricraft to send technician to view defective chairs

<p>I purchased 6 Elim chairs and the Simplicity dining table last year. Unfortunately 4 of the chairs seem to be defective. When I sit on the chairs the back rest moves back and forward, it is not sturdy at all. I went to the Centurion mall and Forest Hill and their advice was that I should use a key they provided to tighten the chairs. This did not work. They told me a technician would come out to inspect the chairs so I advised that they need to inform me as I do not work in the nearby vicinity. Someone did call me 2 weeks ago and said he was on his way to see me so I told him that he would have to come through another day and to please let me know in advance so that I could make arrangements to be at home. Two weeks later and I am still waiting..... This is really not the service you expect when you spend R18000 on a dining set from Coricraft.</p>