1 reviews | Active since Apr 2013
Stay away, buy furniture someone else!!!!
<p>The general service from Coricraft George is shoking, especially the manager Celeste - who told us to come back for a refund on a Saturday when she know she is off duty for the weekend and only to discover then that it is not refundable as they don't stock it anymore. Surely they know they sell ******* to customers. When you get to the store to discuss problems then she is outside smoking or chatting. Business is last on her priority list. The delivery was not even on the same day for the same batch of products. Rather support any other business than Coricraft Group. It is sad that people like Natasha who only work there as a sales person go out of her way to assist customers and Celeste is only there for the title of manager with the worst customer service ever.</p>
We apologise for the poor service you have received . This is not the type of experience we want our customers to have . I have forwarded your complaint on to the regional manager of George showroom to follow up on.
Kind regards,
Olga de Pinho
We apologise for the poor service you have received . This is not the type of experience we want our customers to have . I have forwarded your complaint on to the regional manager of George showroom to follow up on.
Kind regards,
Olga de Pinho
Thank you, Celeste was VERY helpfull and the issue was resolved.
The issue can back when we received our NEW coach from Coricraft. The coach had a big stain on and our container was being packed to be shipped of the New Zealand. I spoke to Celeste and she tried to help but the time did not allow this, as their delivery came the day before the container was loaded.
I am disappointed in the quality check from Coricraft Warehouse, they were suppose to check the quality of their products before being shipped of to the clients.
I would like someone from Coricraft Head office to contact me to resolve this issue, because I am not happy with the situation.
Thank you, Celeste was VERY helpfull and the issue was resolved.
The issue can back when we received our NEW coach from Coricraft. The coach had a big stain on and our container was being packed to be shipped of the New Zealand. I spoke to Celeste and she tried to help but the time did not allow this, as their delivery came the day before the container was loaded.
I am disappointed in the quality check from Coricraft Warehouse, they were suppose to check the quality of their products before being shipped of to the clients.
I would like someone from Coricraft Head office to contact me to resolve this issue, because I am not happy with the situation.