Shocking service from Coricraft Centurion

I purchased a console from the Centurion branch during November and after I made the payment by credit card, the salesperson said she should have told me before paying, but they do not have any stock. I was livid, but after discussion with the manager, it was agreed that delivery will take place on 9 December 2024. I received no communication from them until my wife called on 9 December 2024 and was told by a certain "Matthew" that he will find out what is going on and she must call him back later. Her attempts to speak to him later the day were fruitless. I called the next day and was informed that there were no stock available at all. The response was non-apologetical and no efforts were made until my wife called again and they offered to provide the console on the floor as a temporary replacement. They however then told me nonchalantly that I must come and collect the item from their store. I do not have transportation, but they refused to deliver the temporary console. I cancelled the deal and are currently waiting for a refund of the money I paid. Shocking service to say the least. Never again.