MS
Matthew S

1 reviews | Active since Dec 2019

26 Jan 2024, 12:01

Shocking Service - Centurion

Shocking after sales experience. Delivery driver called me a few minutes prior to arrival, no arrangement, and no previous calls as requested to setup a time. Staff at store just wanted to give out customer care phone numbers so as to not have to deal with the issue. SHOCKING SERVICE

0
Replies (1)
Coricraft Group
Coricraft Group's reply26 Jan 2024, 15:02
Official
Dear Matthew,

We appreciate you taking the time to share your experience with us.

We sincerely apologize for the delivery inconvenience you faced. Our warehouse team has been notified, and your order will be redelivered today, January 26, 2024, at 15:30 PM.

We regret the lapse in communication and understand the importance of a seamless experience. Please contact our customer care team at *** for any further assistance.


Yours in design,
Ruth
Customer care support team