1 reviews | Active since Jun 2014
Shocking Service
I ordered a very normal/uncomplicated couch in the first week of January 2016. Its is yet to be delivered it is now the second week of March!!!!!I have followed up multiple times and have received sporadic calls from Coricraft stating that the delivery date is being pushed. The final date for delivery is/was the 11/03/2016 which is tomorrow. I asked the lady at Woodmead to contact the Cape Town office, where the couch was being made, to get an update. She said she will call them in the morning! Yet I received a phone call after hours from Coricraft telling me the delivery date is being pushed, they did not provide an estimated delivery additionally they wanted to make me pay the remaining 50%, for something that HAS NOT been delivered. I ended up calling the Cape Town dispatch office myself since Woodmead don't think it is their responsibility to follow up on orders for customers.
Apologies for the confusion
The copy of the order would show the estimated completion date which i understand was today. The couch is complete and is on route from CPT so once received we will be in contact to schedule delivery.
Regards
Mark Staniforth
Retail Exec
Apologies for the confusion
The copy of the order would show the estimated completion date which i understand was today. The couch is complete and is on route from CPT so once received we will be in contact to schedule delivery.
Regards
Mark Staniforth
Retail Exec
