Shocking Quality from Coricraft Rather spend your hard earned money elsewhere!

I wish I had jumped onto Hello Peter prior to purchasing my Coricraft Terry Sofa, should you be wanting to purchase anything from Coricraft please don't the quality is shocking.

I bought a new 2 seater x 2 Terry sofa from Coricraft, two weeks aog it arrived however, it was not upholstered properly, the leather was not pulled tight enough around the frame so was loose in some place, when sitting on the sofa you felt the wooden frame, the seams had bulges in them and the springs were slack so needed tightening. I had the sofa for 2 days I called and told them about the problem, the salesman asked me to send pictures. They need to change that narrative as how do you show that the leather is touching the frame and there is no upholstery!! Salesman came out, said I would get a new sofa, then a few days later he called to say no that will repair the ones I have.

Please bear in mind these are brand new and cost the earth!!! They picked up the one 2 seater and delivered it again 3 days later, as they took it off the truck I said I want to check it, imagine this, leather is now damaged, glue and foam can be seen , they have not upholstered where I had asked them to.

It is clear they don't have anyone doing there quality assurance, but I find it unacceptable that i have paid so much money and am so inconvenienced from the get go with a brand new sofa!! i want my money back they can have their shocking product back!! I will buy my sofa elsewhere!!