1 reviews | Active since Mar 2009
Shocking product quality and customer service
Purchased a bed from Coricraft on or about 28 May 2015 amongst other items. <br> <br> The first bed that was originally delivered was immediately marked to be returned by the delivery team as they picked up a manufacturer fault whilst assembling the bed. A replacement bed was delivered. The replacement bed (2nd bed) broke during one night whilst we were asleep- the 3 pathetic looking pine legs supporting the bed underneath the middle of the bed broke for no reason. <br> <br> Kgomotso [Email Removed] first phone me to tell me the bed has been discontinued I must choose another, then phone me to tell me 3 arrived and one is booked for me. Coricraft arranged delivery date and time and send sms. Delivery Company granted access at the estate gate, but never arrives at our house! <br> <br> Raised this with Kgomotso and escalated to the mysterious \Eugene"on Coricraft's website- not even the courtesy of a response. <br> <br> To date"
We apologise for any inconvenience caused due to the damaged stock. The new bed was delivered to you yesterday , We have tried to confirm that you are satisfied . Please let me know if any thing is amiss.
Kind regards,
Olga de Pinho
Quality manager
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We apologise for any inconvenience caused due to the damaged stock. The new bed was delivered to you yesterday , We have tried to confirm that you are satisfied . Please let me know if any thing is amiss.
Kind regards,
Olga de Pinho
Quality manager
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