Shocking End-to-End Service

<p> There seem to be only bad reviews about this company, so this will probably also fall on deaf ears, or getting the standard response "we apologize for the inconvenience blah .....blah .....blah.</p> <p> </p> <p>I ordered a number of things from Coricraft for a 3 week period, first being 15 June - this was done because I was moving to a new house in early August and it would give them plenty of time to satisfy the 4 to 6 weeks until delivery which seems standard with them. All items were agreed to be delivered together on 04 August - 7 weeks from initial order. Well, I'm still waiting for the very first couch I ordered on 15 June - 10 weeks ago!!!!!!! Two side tables, apparently immediately available because they don't need to be manufactured or covered - still waiting!!!!!!!. Then, a corner unit couch was delivered, with the L-shape on the wrong side - this after double checking when I bought the couch as to what side the L should be on - still waiting for this to be corrected!!!!!!!!!! Last but not least, 4 out of 10 dining chairs delivered were damaged - still waiting for these to be replaced!!!!!!!</p> <p> </p> <p>All in all, very confusing conversations with Coricraft over the past weeks to sort that out - one department not knowing what the other is doing and the most pathetic of excuses every time. There are different departments dealing with different aspects of the issue, depending on whether it was a delivery issue or a damage issue or a wrong order issue - very very very frustrating - I want to deal with one person when I buy something and I am not interested in any back office incompetencies or inefficiencies - keep those away from your customers!!!!</p> <p> </p> <p>Good luck to anyone who decides to buy from these clowns, as friendly and efficient as their sales staff are in the actual branches, that is where the service stops.</p> <p> </p> <p>I AM STILL WAITING!!!!!!!!!!!!!!!!!!!!!!!!!!</p>