GW
Graham W
1 reviews | Active since Mar 2011
17 Feb 2016, 17:45
SHOCKING AFTERSALES SERVICE
I purchased 10 dinning room chairs in November 2015. One of the chairs broke more than a week ago and I called the branch I purchased the chairs from. After two e-mails and a promise that someone from the wharehouse would call me. It is the type of service we can expect? Judging from all the complaints I most certainly will not be purchasing or recommending anyone to your company. Please have my chair replaced.....
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Coricraft Group's replyOfficial
18 Feb 2016, 12:05Hello G Williams,
its very disappointing to hear that this has been handled in such a poor manner. I will get our customer Services Manager to look into this and get back to you ASAP.
Apologies
Mark Staniforth
Retail Exec
its very disappointing to hear that this has been handled in such a poor manner. I will get our customer Services Manager to look into this and get back to you ASAP.
Apologies
Mark Staniforth
Retail Exec
Coricraft Group's reply18 Feb 2016, 12:05
Official
Hello G Williams,
its very disappointing to hear that this has been handled in such a poor manner. I will get our customer Services Manager to look into this and get back to you ASAP.
Apologies
Mark Staniforth
Retail Exec
its very disappointing to hear that this has been handled in such a poor manner. I will get our customer Services Manager to look into this and get back to you ASAP.
Apologies
Mark Staniforth
Retail Exec