KP
Kate P

1 reviews | Active since Nov 2025

06 Nov 2025, 05:16

Shocking after sales service

Disgusting after sales service the bed I bought which has a warranty and guaranty. They say no I must pay almost half the price to replace it. They are rude and unhelpful

0
Replies (1)
Coricraft Group
Coricraft Group's reply06 Nov 2025, 16:23
Official
Dear Kate,

We appreciate you taking the time to share your experience with us.

Your case is currently being handled under our warranty process, and our team has offered a special rate to assist with a suitable replacement. This ensures you receive a fair and efficient resolution while maintaining the quality standards we’re known for.

You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.

Yours in design,
Ruth
Customer care support team