Service doesnt exist here

Went into Mall of Africa today to collect an order from Loads of Living - EXCELLENT service, then visited Volpes nest Door - Even better Service. THEN...something caught my eye in the Coricraft Window. Went into the store spent quite a bit of time looking one ONE specific item so they could see that I was interested in something specific and wasnt just "having a look around" NOT ONE of the staff even bothered to acknowledge my presence in the store and there was not a single other customer in the store - I am not surprised. I felt so unwelcomed almost like I was intruding - WONT GO BACK EVER