TN
Thuli N
1 reviews | Active since Mar 2014
18 Aug 2025, 10:59
Rude receptionist
I ordered and paid for furniture and they promised delivery within 2 weeks. Two weeks is over so I called in to find out. The lady who is their receptionist is extremely impatient and rude. She is not fit to deal with customers. She put the phone down on me while I was still talking, I called back She put it down again. How rude
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Coricraft Group's replyOfficial
03 Sept 2025, 13:58Dear Thuli,
We appreciate you taking the time to share your experience with us.
We understand how frustrating this must have felt. The consultant did report difficulty with the line during your call and flagged the matter to the store manager and sales consultant to follow up. We’re happy to confirm that your order has since been delivered, and we truly hope you’re enjoying your new furniture.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We understand how frustrating this must have felt. The consultant did report difficulty with the line during your call and flagged the matter to the store manager and sales consultant to follow up. We’re happy to confirm that your order has since been delivered, and we truly hope you’re enjoying your new furniture.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply03 Sept 2025, 13:58
Official
Dear Thuli,
We appreciate you taking the time to share your experience with us.
We understand how frustrating this must have felt. The consultant did report difficulty with the line during your call and flagged the matter to the store manager and sales consultant to follow up. We’re happy to confirm that your order has since been delivered, and we truly hope you’re enjoying your new furniture.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We understand how frustrating this must have felt. The consultant did report difficulty with the line during your call and flagged the matter to the store manager and sales consultant to follow up. We’re happy to confirm that your order has since been delivered, and we truly hope you’re enjoying your new furniture.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team