RN
Reuven N
1 reviews | Active since Mar 2012
01 Sept 2015, 10:10
Roxy Furniture set
We purchased a furniture set from Coricraft and when taking delivery in June realised 2 of the chairs were damaged. The first time we got a replacement but the wood was a completly different colour to the other chairs.<br> <br> We then asked them to fix our original chair and it came back with the wood damaged. It then went back and was the same story. <br> <br> After about 5 times of it going back and forth, them losing the chairs for a few days and nearly 2.5 moths later we just accepted the damaged chairs. Quality control at Coricraft is terrible! <br> <br> This quality is not what I expected from Coricraft especially with them charging what they do. I will definitely not purchase from them again.
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Replies (1)Coricraft Group's replyOfficial
03 Sept 2015, 10:00Hello Reuven,
Please accept our apologies for the frustration caused.
Our Customer Care Manager will be in contact with you to resolve this matter.
Kind Regards,
Claudette van Loggerenberg
***
Please accept our apologies for the frustration caused.
Our Customer Care Manager will be in contact with you to resolve this matter.
Kind Regards,
Claudette van Loggerenberg
***
Coricraft Group's reply03 Sept 2015, 10:00
Official
Hello Reuven,
Please accept our apologies for the frustration caused.
Our Customer Care Manager will be in contact with you to resolve this matter.
Kind Regards,
Claudette van Loggerenberg
***
Please accept our apologies for the frustration caused.
Our Customer Care Manager will be in contact with you to resolve this matter.
Kind Regards,
Claudette van Loggerenberg
***
