REPLY TO CORICRAFT PATHETIC RESPOND TO MY REVIEW

The fact that you can respond to my review without either completely reading my review or just trying to paint a clear picture with your policy just indicates how horrible the customer service is. I NEVER asked for a refund, If you read my review you would see I asked for several options as the SALES CONSULTANT made the mistake not us, neither as anyone contacted me except the store manager, my POINT WAS!!!! ME being a loyal customer for years and not spending thousands but hundred thousands. I just expected some customer service in helping me solve an ordering problem, I NEVER ASKED for my money back I asked for an upholster that could assist, I asked for manufacturing to make changes, I even asked if coricraft could assist in referring a approved upholster NONE!! THEN being charged all the extras was the cherry on the cake!!! PLEASE GO READ THE REVIWE WITHOUT TRYING TO SELL FACE