Refund claim

<p>I bought a tv stand from coricraft brooklyn sometime in April, I even paid R595 which was for delivery. We waited few days before I got a call from the store wanting to know the physical address where the stand woukd be delivered. We were then told that the delivery charge was for local and that they were going to review the amount that I had to top up so thry can deliver. I requested that I come and fetch the stand at the shop and they agreed. On the dsy that I collected the stand I was made to fill out a refund form to claim back my R595. It has been a month now, I call them everyday and they are sending me from pillar to post, lately was being told the money is being transfreed to my account and that it would take about two days to reflect in my bank account. Everytime I call to enquire they take my name and cellphone number down and promise to get back to ke which they never do, I only get updates only if I call. The only time the manager called was last Friday when he told me that the refund issue is being taken cqre of and that the money would be in my account in two days max...well it's been 5 days now, I do not know what to think anymore. Me writing this review is a request for intervention.</p>