lT
lungile T

1 reviews | Active since Nov 2010

15 Jun 2016, 11:44

Refund

<p>Hi</p> <p> </p> <p>I would like you to help me with my refund i have been following it up for weeks now, Im extremely frustrated by this I love Coricraft soo much but after this service im puzzled and frustrated by them, the manager of this Branch wasnt calling me to check or anything I had to call and follow up, how great for a super service, i have been requesting POP for some time now im tired.. the manager is Warren im suprised that as a manger all thing that are escalated you sre supposed to atend to them but noo you are at a chill zone..</p> <p> </p> <p>welll there a lady who tried to call me Refiloe she was the only one feeling bad but nooo i must call get promised lies repeatedly i deal with accounts it doesnt take 1 hour to process an EFT now why is mine dragging??? please do not make me hate the store because of the poor service..tjerrrr</p>

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Replies (2)
Coricraft Group
Coricraft Group's reply15 Jun 2016, 11:49
Official

Please accept my sincere apology for th lack of service , i will look into your refund and get that Proof of payment to you as oon as possible.

Kind regards,

Olga de Pinho

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lT
lungile T's update15 Jun 2016, 11:50
Reviewer Update

Please asap im frustrated extremely... i cant even take thir calls anymore that are so full of lies and empty lies its a lot of money and i needed it for the long weekend ....and tomorrow is a holiday what an inconvenience shooooo im hurt..