DR
Dimitris R
1 reviews | Active since Jul 2011
21 Sept 2019, 13:27
Quick to get your money extremely slow to refund
Coricraft in design courter has been owing me R5000 refund since March 2019 inspite having filled in all the forms and given all the details they asked for. After that they phoned my daughter once telling her that they need a letter in order to refund the money. To me is simple they got money from an account refund it back to the same account. What is this story about letters? Today I went personally in the store just to hear additional excuses about wrong ID copy. I'm sure if I owned them money they would be phoning me every day now that they own me money they find excuses not to pay. Is this the right way to treat customers? Surely not
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Coricraft Group's replyOfficial
04 Oct 2019, 14:29Dear Dimitris R,
We apologise for the delay with your refund, we unfortunately have to follow our finance procedures and refund the same account that the products were purchased on.
Kind regards,
Olga de Pinho
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We apologise for the delay with your refund, we unfortunately have to follow our finance procedures and refund the same account that the products were purchased on.
Kind regards,
Olga de Pinho
***
Coricraft Group's reply04 Oct 2019, 14:29
Official
Dear Dimitris R,
We apologise for the delay with your refund, we unfortunately have to follow our finance procedures and refund the same account that the products were purchased on.
Kind regards,
Olga de Pinho
***
We apologise for the delay with your refund, we unfortunately have to follow our finance procedures and refund the same account that the products were purchased on.
Kind regards,
Olga de Pinho
***