1 reviews | Active since Aug 2017

08 Aug 2017, 12:22

Quality checking a joke

<p>I ordered a very expensive leather couch from Coricraft. When it was delivered 4 weeks later there was extensive damage to leather on the couch. Coricraft then built a whole new couch to replace the damaged couch. We waited 6 more weeks for the new couch and the same thing extensive damage to the couch. </p> <p>I was told that a quality check would be done on the new couch before it was delivered. I guess this was not done or taken light heartedly. I have a 3 month old baby and do not need to be running after the manufactureres to get a good quality couch.</p> <p>Would never recomend shopping at Coricraft to anyone.</p>

0
Replies (1)
Coricraft Group
Coricraft Group's reply08 Aug 2017, 15:04
Official

We apologise for the poor service you have received. This is not the kind of experience we want our customers to have. We will be in contact to resolve your complaint.

Kind regards,

Olga de Pinho

Best regards,