PT
Paballo T

1 reviews | Active since Dec 2024

05 Jun 2025, 14:44

Poor Workmanship and tearing of the Couch fabric

Terrible workmanship on couches,this is going to be the 2nd time i'm complaining of the terrible workmanship on the couch that i purchased ,it did not have sufficient stuffing and the couch is sinking in ,it hasn't even been two years i had this couch .Now the fabric of the couch is tearing apart. Coricraft has lost its value and no longer the same Coricraft 15 years 12 years ago .Must be the stakeholder change that has in influence on poor China Town quality .Even CIELO does a better job now

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Replies (1)
Coricraft Group
Coricraft Group's reply09 Jun 2025, 11:10
Official
Dear Paballo,

We appreciate you taking the time to share your experience with us.

Thank you for taking our call last week and for sending through the images of your couch as requested. We’ve received them and your concerns have been noted. Our Customer Care team is currently working on your ticket and will keep you updated throughout the process.

You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.

Yours in design,
Ruth
Customer care support team