Poor services with coricraft delivery

I ordered a coricraft couch in March and specified my delivery date in October which was the occupation date for my apartment. In July I received multiple calls from coricraft stating that I need to take delivery of my couch. The store manager told me on numerous occasions that they would sell my couch if I did not take delivery. After visiting a different store, I was told that my delivery was set for October.

On the 26th of September I visited the store to set my delivery date and address for 7th October. I was informed that I would be contacted on 6th October to confirm the time. I received no communication regarding this. On the morning of 7th October I contacted the coricraft call centre to determine the delivery time to ensure that someone would be available to receive the couch. The call centre could not give me a time and told me that the driver would call me 1 hour before delivery. I then received an email stating my couch would be delivered between 13:45 and 16:45. I received no call from any driver or delivery person during this time. At 16:40 I received an email stating that the delivery failed as I was not at home.

This has been the worst order/delivery arrangement with any furniture company that I have used.