Poor Service - Tygervalley Branch

On 09/10/2015 I purchased a number of items from Kyle Kinnear.<br> On 24/10/2015 when I received delivery, the ottoman was not included.<br> On 27/10/2015 I received the ottoman which was not the one I selected from the showroom floor. It was also damaged.<br> I sent pictures of the ottoman and after two weeks still had no reply from Kyle.<br> I returned the ottoman on 15/11/2015 and it has still not been replaced.<br> I need to follow up with the store, the salesperson does not bother to provide feedback or return calls. All I get when I get hold of him is empty promises.<br> It's now been over a month since I received the wrong delivery and I have been more than patient. I still don't have the replacement item. <br> Really poor customer service. As long as the sale is made, they could not be bothered with you after.<br> So disappointing.<br>