Poor service Coricraft Kramerville

Terrible service from Coricraft Kramerville. On Thursday Elizabeth was the sales person who assisted. I bought 8 reception chairs and a bench. I asked if delivery would be possible on Friday and she said that wouldn't be possible but delivery would be arranged for Saturday (today). I've cleared my office space of the old chairs in preparation. Today I call Kramerville at 08:30 and speak with Prudence and she said she'd find out about delivery and call me back. She hasn't. I get a call from the warehouse at 8:41 to say they are booking deliveries for Wednesday next week. I now don't have chairs in reception and I have patients booked for Monday morning. I've phoned Kramerville again at 10:28 and was told Prudence would call back, she didn't. I phoned again at 10:55 and she said they can't deliver. Then I phoned the warehouse again and am awaiting a call back. We've given Coricraft so much business over the years. Time to shop elsewhere.