TN
Tshepiso N
1 reviews | Active since Mar 2023
16 Aug 2024, 23:58
Poor service - Coricraft Centurion mall
I have ordered a table at Coricraft Centurion last week and was promised a definite delivery this week Thursday. After not getting a call from them on Thursday, I called them on Friday morning asking if the table had been delivered from the warehouse. The sales lady confirmed that the table has been delivered and is currently at the store and that I should come collect. Behold me driving all the way to the store and being told that the table was not delivered to the store.
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Coricraft Group's replyOfficial
26 Aug 2024, 16:26Dear Tshepiso,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you experienced and for the mix-up with your table collection. We’ve been following up on this matter, and we're informed that you have since collected your table. We apologize for the slight delay and any frustration it may have caused. Thank you for your understanding, and we hope you enjoy your new table.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you experienced and for the mix-up with your table collection. We’ve been following up on this matter, and we're informed that you have since collected your table. We apologize for the slight delay and any frustration it may have caused. Thank you for your understanding, and we hope you enjoy your new table.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply26 Aug 2024, 16:26
Official
Dear Tshepiso,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you experienced and for the mix-up with your table collection. We’ve been following up on this matter, and we're informed that you have since collected your table. We apologize for the slight delay and any frustration it may have caused. Thank you for your understanding, and we hope you enjoy your new table.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the inconvenience you experienced and for the mix-up with your table collection. We’ve been following up on this matter, and we're informed that you have since collected your table. We apologize for the slight delay and any frustration it may have caused. Thank you for your understanding, and we hope you enjoy your new table.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team