1 reviews | Active since May 2018
Poor Service
Ordered new casings for my couch cushions on the 12/08. By 30/08 I received a confirmation that my order would be delivered the following day. After waiting a few days I called the store who informed me that the casings could be collected at the Stormill warehouse. I called to make an appointment to collect the casings and gave the cushions refilled. On arrival for my appointment today, I was informed that there was no booking. After a long wait I was allowed into reception where they found my details written in their reception diary. This has taken an hour out of my day and I’m still waiting for casing to be pulled from stock and who knows how long the filling of the cushions will still take. Awful service, you need to sort out your booking system. Won’t rush to use Coricraft again for future purchases!
We appreciate you taking the time to share your experience with us. We are sorry to hear about the experience you have had.
We apologize for the delay and the miscommunication regarding the delivery of the casings for your couch cushions. Your experience does not align with the level of service we aim to provide, and we understand the frustration it has caused you. We understand that your time is valuable, and we regret that we fell short of your expectations in this regard.
Rest assured that we take your feedback seriously, and we hope you will give us the opportunity to regain your trust in our brand and service.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
We appreciate you taking the time to share your experience with us. We are sorry to hear about the experience you have had.
We apologize for the delay and the miscommunication regarding the delivery of the casings for your couch cushions. Your experience does not align with the level of service we aim to provide, and we understand the frustration it has caused you. We understand that your time is valuable, and we regret that we fell short of your expectations in this regard.
Rest assured that we take your feedback seriously, and we hope you will give us the opportunity to regain your trust in our brand and service.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.