MB
Michelle B

1 reviews | Active since Jun 2015

10 Jun 2015, 11:20

Poor Service

Phoned the *** to find out about getting my cushions filled and stuffed. The lady who answers said i must phone back as monica the lady who deals with it is not available. I asked if i could leave a message and i was told no. So i said that is great customer service. I am a sales rep and on the road the bulk of the day. i called from my office and now i have to use my cell to phone back cause they dont take messages. shocking. maybe someone at coricraft could get back to me

0
Replies (1)
Coricraft Group
Coricraft Group's reply12 Jun 2015, 09:02
Official
Hello Chellbaby,

I apologise for the poor service you have received . Monica or one of our filling booking ladies will give you a ring in the next hour to book your cushion refresh.

Kind regards,

Olga de Pinho
Quality Manager
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