Poor service

<p>I bought a Bianca corner unit and 6 Adele dining chairs at coricraft kreamerville (R30500), i was kept in the loop when they started with my order. They then phoned me 6 Nov and said they will deliver the order on Saturday 12 Nov. On saturday when they delivered the order only the BIANCA corner unit was delivered. The delivery guys just said the warehouse is out of stock and that is why the dining chairs was not delivered.</p> <p>Nobody informed me about the chairs, according to me the whole order was completed and why did the lady, that phone me for delivery, not tell me about the dining chais that was or is out of stock? I phoned Bianca the store manger of Kreamerville on Saturday and she said she will follow up on Monday. Monday she said that they will deliver the chairs on Wednesday. When i phone Bianka today again she said that I must phone Thabisile at the ware house. I phoned Thabisile and she said that she will phone me back. After abaout 45 min she phoned me back and said they had a problem with a frame and the chairs will only be completed on the 28th. What frame was my first question? And why did they not inform me? The lady confirming delivery directly said my order was finished. The order included both the chairs and the corner unit, why did she not tell me about this. Eventually I phone Shaun, the sales persons, and I directly said, I want to cancel the order and want my money back for the chairs. He said he will phone me back and I'm still waiting for his call. </p> <p> </p> <p>I clearly think that it is poor service not informing me, and now the chairs will take another 2 weeks. I want my money back for the chairs and I'm not intrested in fighting for something I already paid for 7 weeks ago. After reading some of the reviews of other customers i'm not going to get into a battle with Coricraft. I just want to be refunded for the chairs. </p>