poor service

Bought a sofa last year late november still to date nothing no contact from them with my furniture. Am very crossed with the service they have provided. <br> <br> I as the client had to make a follow up every time . about a i paid full price for not yet delivered. .<br> <br> No one had the decency to update me untill i called them today (me doing the followup since no1 is calling back...i feel coricraft being the good furniture retail shop i trusted and they have failed me badly with the poor service..action should be taken.