Poor Quality Stock!

My wife sent an inquiry through to Coricraft via the web page (since there seems to be absolutely no number for customer services listed anywhere!) and the report read that the query has been received and will be addressed soon, so we expected that someone would revert to us soon. We have never received any feedback at all. The very expensive table which my wife purchased has rusted even though the sales person informed her upon inquiry that it would not rust and that she should just rub it with a bit of coconut oil if she has any concerns. It seems that the shops are very quick to offer a/'any' response in a bid towards taking our money but are reluctant to offer a response when one seeks their assistance relating to our losses. Probably the same reason why there is no easily available number advertised for Customer services, making it difficult for one to bring issues forward.