1 reviews | Active since Dec 2010
Poor quality and service
<p>2 months ago I bought 2 couches from coricraft - the first couch after six weeks the inner casing of the pillows tore after the first time removing the covers to wash!! Went back to Atterbury and was told to waith another 6 weeks and they will replace the 2 pillows. Well well to my utter disgust after 6 weeks I am called to collect and my surprise was to pillow inner covers no stuffing??!! so wat must i do with the covers - stuff the pillows myself?? The manager was no were to be found and the person at the tills had no idea what to do?? this was a week ago - no response from Corricraf Atterbury - still have two defected pillows!!</p> <p> </p> <p>Then couch number 2....well after six weeks of having the couch the pillows where so poorly stuffed that i took them back to the Atterbury store. I was told I had to take it to Silverton to be restuffed???!!! Wow what client service - aren't they supposed to fix the defect pillows??</p> <p> </p> <p>Coricraft will advertise the best quality and service and this is what happens??</p> <p> </p> <p>Shocked and disgusted client</p>
We apologise for the poor service you have received. This is not the kind of experience we want our customers to have. We will be in contact to resolve your complaint.
Kind regards,
Olga de Pinho
We apologise for the poor service you have received. This is not the kind of experience we want our customers to have. We will be in contact to resolve your complaint.
Kind regards,
Olga de Pinho
