NH
Nardia H
1 reviews | Active since Feb 2014
22 Sept 2015, 10:39
Poor quality
I purchased a 6 piece full leather suite from Coricraft. upon delivery Ifound that the 2 piece had leather that had been \patched up"I contacted the store and was asked to send pictures the entire suite was replaced. Yet again upon delivery of the second suite a part of the 3 seater had leather that was different from the rest of the suite. I enquired with the driver and his exact word were \""sometime its the leather"
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Coricraft Group's replyOfficial
27 Sept 2015, 19:14Hello n.hanif,
All genuine leather will have some natural markings. I would suggest that you reselect something else as the natural markings that your couch had were to be expected.
We do sell a recliner set which has PU sides which has leather on the touch points. This recliner will be void of imperfections and may suit you better.
We will be in contact with you to discuss a way forward.
Kind regards,
Olga de Pinho
Quality Manager
011 611 8700
***
All genuine leather will have some natural markings. I would suggest that you reselect something else as the natural markings that your couch had were to be expected.
We do sell a recliner set which has PU sides which has leather on the touch points. This recliner will be void of imperfections and may suit you better.
We will be in contact with you to discuss a way forward.
Kind regards,
Olga de Pinho
Quality Manager
011 611 8700
***
Coricraft Group's reply27 Sept 2015, 19:14
Official
Hello n.hanif,
All genuine leather will have some natural markings. I would suggest that you reselect something else as the natural markings that your couch had were to be expected.
We do sell a recliner set which has PU sides which has leather on the touch points. This recliner will be void of imperfections and may suit you better.
We will be in contact with you to discuss a way forward.
Kind regards,
Olga de Pinho
Quality Manager
011 611 8700
***
All genuine leather will have some natural markings. I would suggest that you reselect something else as the natural markings that your couch had were to be expected.
We do sell a recliner set which has PU sides which has leather on the touch points. This recliner will be void of imperfections and may suit you better.
We will be in contact with you to discuss a way forward.
Kind regards,
Olga de Pinho
Quality Manager
011 611 8700
***