Poor Quality

POOR QUALITY LEATHER BEING USED FOR PREMIUM PRODUCTS. MY LEATHER RECLYNER LOUNGE SUITE IS FADING AT THE LEG REST. I AM BEING TOLD THAT IT IS SUN DAMAMGE AS THE SET IS GETTING DIRECT SUNLIGHT. THIS IS NOT THE CASE. THEN I AM BEING TOLD THAT IT MUST BE SHOES WHICH IS DAMAGING THE LEATHER. NOT THE CASE, NO KIDS IN THE HOUSE. THEN I AM ALSO BEING TOLD I AM NOT CARING FOR THE LEATHER CORRECTLY. WE BOUGHT THEIR LEATHER CARE PRODUCT, FOLLOW THEIR INSTRUCTIONS AND I AM NOT CARING THE LEATHER CORRECTLY. BOTTOM LINE IS THE LEATHER DYE IS OF POOR QUALITY. OTHER AREAS OF THE SET IS GETTING MORE SUN BUT NOT FADING. NO HELP FROM ANYONE AT CORICRAFT FROM STORE TO HEAD OFFICE. I WILL NEVER PURCHASE ANOTHER ITEM FROM THEM AGAIN. UNFORTUNATELY I AM SITTING WITH A ONE YEAR OLD FADING SET WHICH IS ADVERTISING CORRICRAFT'S QUALITY TO ALL OUR FRIENDS, FAMILY AND CUSTOMERS VISITING OUR HOME. (We run a homebased business) THE PROBLEM IS THAT NO ONE CARES AS NONE OF THESE COMPLAINTS HAVE BEEN ADDRESSED OR REP**** BY CORICRAFT.