Poor communication, arrogant staff and terrible service!

I would not let my greatest enemy do business at Canal Walk Coricraft. Terrible service. Arrogant and unhelpful staff. I have been waiting for three weeks for curtains which I already had to pay for in full. No correspondence from their side. Phoned and gone to the store myself twice now. Only got half the amount of curtains ordered. No apology, reassurance or guarantee given regarding when or if I will get the rest of my order. Have emailed all possible customer care parties, but still no response. I thought companies are desperate for business and that the customer is always right. But I am made to believe that somehow this is my fault and that I’m the one im the wrong. Very disappointed to say the least.