Pay back my money!!!

<p>Good day</p> <p>On the 01 March 2016 I went to Coricraft Mall of the South bought myself a wonderful Manhattan Corner Couch worth R14999.00. I was very excited and I paid full amount plus the delivery that was supposed to be on the 05 April 2016. The delivery never happen on the promised date then 3 days later I contacted the store which told me the factory was waiting for linen from Cape Town. I was very patient with the Salesman by the name of Onkabetse. The Salesman he is very humble and gentle, after a week I went to the store to find why my delivery is not yet at home. Onkabetse called their factory and they promised to deliver my couch on the last week of April which also it never happen. I was very frustrated and went back to store which they did contact their factory again and no one could tell me when is my couches gonna be home, there and there I decided to cancel my order and demand my refund.</p> <p>I was asked to fill the refund form which I did on the 02 May 2016 but even today I'm still waiting for it. I have called store almost everyday, at first I was dealing with my Salesman Onkabetse but Head office keep on saying they can't see the credit on the system as their system is under maintenance. Then I dealt with Petunia which promised me my money will be on my bank account on Tuesday 07 June 2016 but Friday when I called her she told me Head office they say she must the process from scratch.</p> <p>I AM VERY ANGRY WITH CORICRAFT FOR NOT DELIVERY THEIR PROMISE TO ME FROM 01 MARCH TILL TODAY. I DON'T HAVE MY LOVED COUCHES NOR MY MONEY IN THE BANK. I DOUBT I WILL BUY ANYTHING FROM CORICRAFT AGAIN. I have spent more than R2000 on airtime calling them everyday!</p> <p>Regards <br /> Lekgale</p> <p> </p>