PATHETIC SERVICE

Coricraft warehouse pathetic service EVER,, I was assisted by the lady who didn't want to identify herself and was very rude, unprofessional and lack customer service. She called me and tell me my chair is ready for collection and I asked her why is it ready for collection when I paid for delivery, then she said she will call me back. Later during the day I then decided to call her since she wasn't calling back, then she picked up the phone, I could hear the voice that is the same lady I spoke to, ask her what is the way forward, she then said in a very rude manner " I have escalated it" , I asked her, to whom and I need to speak to that person, she then said to the branch. I asked to speak to someone senior, she then said let me check on the branch, I said no, but you not coming back to me, so what is the point for you to check the branch. Then she again said I am coming back to you and hang the phone. She is still coming back to me even now.

I got the best service from their salesperson Siphelele Nkabinde at Fourways store.

But their warehouse its pathetic. The call is of today 2022-04-26 on ***.