Pathetic Service

I am writing to express my frustration regarding a Callie Dining Table I purchased from Coricraft in December 2022. Unfortunately, just a few months after my purchase, I began noticing multiple cracks developing on the table. In December 2023, I heard a loud cracking sound and discovered that the table had cracked even further.

I lodged a complaint regarding this issue in December last year. Despite my numerous attempts to seek assistance by contacting both Coricraft Customer Service and the store, I have not received any meaningful support. Each time I have inquired about the status of my complaint, I have been told it has been escalated, yet no action has been taken.

I invested a substantial amount of money in this table and also purchased two Sami couches along with other wooden furniture from Coricraft. As a loyal customer who has spent a significant amount at Coricraft, I am deeply disappointed by the poor quality of the product and the lack of customer service I have experienced.

Given the ongoing issues and lack of resolution,I no longer wish to support Coricraft. The deterioration in quality and the unsatisfactory service I have received have led me to this decision.

I kindly request a full refund for the defective dining table. I am no longer interested in dealing with Coricraft and would appreciate a prompt resolution to my matter.