1 reviews | Active since Dec 2020
Pathetic Customer Service and Lies - Coricraft
Craig Schneeberger, Kevin Hedderwick, Kevin Utian, Mark Matisonn, Martin Sacks, Matthew McCollum, Natalie Kolbe, Patrick Woodall (Non-Executive Director), Rudolph Louw should hang their heads in shame as directors of Coricraft(info extracted of their website), as a long standing customer, who always defended Coricraft against comments of poor service delivery and quality, I finally join the masses of complaints, it seems customer service doesn't exist. From a poor in store experience to trying to get a refund for an item that they promised delivery on and Alas, here i am weeks later, no deliveries, lots of snickering on calls by staff at the warehouse who seem to think customers calls are a joke, a subsequent cancelation of my order after being treated with utter disregard, confirmations in writing that my refund was processed and money would reflect within 48hrs in my account, and I still find myself sitting here, no refund, no goods, lots of excuses and yet more lies, Dave Kramerville, Thando Kramerville, Daniella & Natalie Finance in CTN...sorry excuses of brand representation, lets not forget the pathetic ***** at Stormill. The truck is on its way, must be a long road to travel if its still not here 3 weeks on. Coricraft also don't like bad social media reviews, as those are deleted if its not blowing smoke up their asses. Support small businesses, not bug brands who care less about the customers who have been there from the start. Lesson learned
