Patetic Service

MANAGEMENT IN NORTHGATE BRANCH IS PATETIC, VERY UNPROFEESSIONAL. I WANTED TO BUY SOMETHING ON SPECIAL AND I ASKED THE SALES PERSON TO QUERY WIHT HIM IF HE CAN DROP THE PRICE FOR DELIVERY BECAUSE I PURCHASED A FEW ITEM ALREADY FOR THE LAST 2 MONTHS, THE SALES PERSON TOOK US TO THE MANAGER, HE DIDNT EVEN LOOK US IN OUT EYES OR GREET US AND SAID NO. WHEN WE LEFT THE STORE HE THEN SENT US A INCORRECT QUOTE VALUED AT R13,715.00. I CALLED MY SALES PERSON IN SANDTON THE SAME DAY AND RECEIVED EXCELLENT SERVICE, HE BOOKED THE ITEM OUT AND I PAID FOR IT THAT MONDAY. TOTAL PAID WITH DELIVERY R10250.00. I STAY IN NORTH RIDING AND THIS WAS INCONVENIENT. THE MANAGER HAS NO PEOPLE SKILLS AND NO CONCERNS OF MAKING A SALE, IT SEEMS THAT HE WAS MORE CONCERNED ABOUT THE TIME AND CLOSING, BECAUSE HE SAID NO TO EVERYTHING AND ITS TOO LATE THE STOCK ROOM IS CLOSED AND AS IF HE WAS PUSHING US OUT THE DOOR, SANDTON BRANCH AT LEAST TRIED TO ACCOMOADTE US AND EVENTUALLY MADE ARRANGEMENTS WITH US. I SUGGEST A REGIONAL MANAGER APPOINT SOMEONE TO AUDIT AND ACT LIKE A CUSTOMER TO INVESTIGATE THIS MANAGER. I LOVE CORICRAFT BUT NOW EVERYTIME I NEED TO BUY SOMETHING I HAVE TO TRAVEL TO SANDTON BECAUSE OF SERVICE