CM
Chanty M
1 reviews | Active since Dec 2018
08 Apr 2024, 10:33
Ordered and paid for a tv stand over 6 weeks ago online and I haven’t received any confirmation/communication from them since then
Ordered and paid for a tv stand over 6 weeks ago online and I haven’t received any confirmation/communication from them since then. When I call they say they can’t find my order and I’m being sent from pillar to post.
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Replies (1)0
Replies (1)
Coricraft Group's replyOfficial
12 Apr 2024, 13:24Dear Chanty,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay and inconvenience you've experienced with your order. We've reviewed your case, and we're pleased to inform you that your refund request has been approved. Kindly allow 7-14 days for the funds to be reflected in your account.
This is not the level of service we strive to provide, and we're actively working to address the issue to prevent recurrence.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay and inconvenience you've experienced with your order. We've reviewed your case, and we're pleased to inform you that your refund request has been approved. Kindly allow 7-14 days for the funds to be reflected in your account.
This is not the level of service we strive to provide, and we're actively working to address the issue to prevent recurrence.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply12 Apr 2024, 13:24
Official
Dear Chanty,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay and inconvenience you've experienced with your order. We've reviewed your case, and we're pleased to inform you that your refund request has been approved. Kindly allow 7-14 days for the funds to be reflected in your account.
This is not the level of service we strive to provide, and we're actively working to address the issue to prevent recurrence.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay and inconvenience you've experienced with your order. We've reviewed your case, and we're pleased to inform you that your refund request has been approved. Kindly allow 7-14 days for the funds to be reflected in your account.
This is not the level of service we strive to provide, and we're actively working to address the issue to prevent recurrence.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team