Order 6621 – Extremely Disappointed

Terrible service. I ordered on 26 October 2025 (Order 6621) and heard nothing for weeks, only to be told today (5 Dec) that the headboard I paid for can’t be made because the fabric has run out. After more than a month of silence, the solution offered was a refund - which is unacceptable because we could have purchased elsewhere two months ago.

This isn’t the first bad experience. My previous couch was so poorly made that the legs didn't even ***** in properly and required someone to come out and repair it.

Extremely dissatisfied - bad communication, poor quality, and a complete lack of reliability. I’d recommend people shop elsewhere for quality furniture.