Only interested in SALES, wont help with queries

I recently bought a couch from Coricraft Blue Route on credit. I was told by Anthea she would let me know exactly how much I'd be paying per month (ridiculous this cant be calculated in store). I got no call from her as promised. 2 emails later, still no reply. <br> I got a call from Coricraft saying my couch was ready for delivery and when I asked that lady how much I am paying per month, if its a debit order or I must just transfer money to that card, what dates etc she told me she cant help me. Because it was bought on credit, in Coricrafts eyes it has been paid in full and therefore its not their problem anymore and I should contact RCS instead. How can you SELL A COUCH AND NOT EVEN TELL YOUR CUSTOMERS HOW MUCH THEY WILL BE PAYING FOR IT?? And once the sale has gone through, have no interest in your customers needs? Every time I spoke to Anthea she was pushing for me to spend more and more credit but clearly you have no interest in guiding your customers through this process that I will never trust you with a big purchase again.<br> <br> Emma