one-seater Elliot to arrive after Christmas.

<p>We ordered two two-seater Elliot’s and one one-seater Elliot on 17 June 2016 at the Greenstone Shopping Centre CORICRAFT store. The sales-woman(Melissa) informed us it can take 4-6weeks for the manufacturing of the couches.</p> <p>On 16 July 2016 we went back to pay the outstanding balance of the order. The person on duty at that time told me that He can see on the system that both two-seater Elliot’s are completes and they are only waiting for the one one-seater Elliot to be completed.</p> <p>Up until the 5th of August we did not receive a call from the Delivery department to arrange delivery. I phoned the Greenstone Shopping Centre CORICRAFT store on the 5Th of August to find out what the status of the order is. The gentleman on duty told me the one one-seater Elliot is still outstanding and that he will have to contact the warehouse/factory to find out what was going on and that he will call me back. He never returned my call.</p> <p>On the 8th of August I phoned the Greenstone Shopping Centre CORICRAFT store again and asked for Melissa as she initially handled our order, and anticipated that she could find out wat was going on. She then phoned me back the same day informing me that the warehouse/factory never received the order instruction for the one one-seater Elliot. She then told me they can arrange delivery for the completed two two-seater Elliot’s. Later the same week a lady called Grace phoned me and arranged the delivery and said she is handling the order.</p> <p>On the 13th of August we received the delivery of the two two-seater Elliot’s.</p> <p>I decided then to give the factory/warehouse time to finish the one one-seater Elliot. I phoned Grace on the 29th of August to get an update on the one one-seater Elliot. She said she had to contact the warehouse/factory to get an update, and that she will return my call – she did not. I phoned the next day on the 30th of August and she told me they said it will be finished by the 1st of September. I phoned her again on the 2nd of September, where I could not get hold of her after 4 attempts. She phoned me back and left me a voice mail telling me that she still has not received any feedback from the warehouse/factory and that she thinks I should phone her supervisor as she does not know what to do know.</p> <p>I am not phoning her supervisor on my account, I have phoned enough times to know that it will not solve the problem.</p> <p>So maybe the person reading this has a direct line to the warehouse/factory to get an update as I expect my one one-seater Elliot to arrive after Christmas.</p>