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Sohail A
1 reviews | Active since Apr 2021
30 Jan 2023, 18:10
Not helpful
I bought plasma console table on 21-01-2023 ,And 3x decorations, they told me plasma Table will be available on 30-01-2023 , I came to the coricraft Clearwater mall to collect my plasma console Table, and I want to change 1x decoration pieces , and they refused , due to there policy, and manager was not on the duty , and on phone call manager doesn’t want to speak or help , please be careful when u buy any thing they will not exchange or refund . Terrible experience my invoice number CLT011805
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Coricraft Group's replyOfficial
24 Feb 2023, 11:40 Dear Sohail A
We appreciate you taking the time to share your experience with us.
We are so sorry that you didn’t receive the usual great service from our clearwater team. We were unable to exchange the décor item as it was on sale. We don’t take returns or exchanges on end of range sale items.
Our Store manager will call you personally to apologise for not being able to take your call on the day.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry that you didn’t receive the usual great service from our clearwater team. We were unable to exchange the décor item as it was on sale. We don’t take returns or exchanges on end of range sale items.
Our Store manager will call you personally to apologise for not being able to take your call on the day.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply24 Feb 2023, 11:40
Official
Dear Sohail A
We appreciate you taking the time to share your experience with us.
We are so sorry that you didn’t receive the usual great service from our clearwater team. We were unable to exchange the décor item as it was on sale. We don’t take returns or exchanges on end of range sale items.
Our Store manager will call you personally to apologise for not being able to take your call on the day.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry that you didn’t receive the usual great service from our clearwater team. We were unable to exchange the décor item as it was on sale. We don’t take returns or exchanges on end of range sale items.
Our Store manager will call you personally to apologise for not being able to take your call on the day.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team