SF
Shelby F
1 reviews | Active since May 2019
18 Sept 2023, 17:06
No stock and delayed delivery
I ordered a dining room table online on the 29th July. About a day or two after ordering it, I received a call from Coricraft to let me know that they had no stock and that the shipment would be coming at the end of August. I called the first week of September to find out when I can expect the item and they said the shipment was arriving the 16th September. I then called again (18th September) to be told that shipment is only arriving on the 26th September! I have been in my new home for over a month and half with no dining room! This is absolutely appalling and a disgrace.
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Replies (1)Coricraft Group's replyOfficial
21 Sept 2023, 12:03Dear Shelby,
Thank you for sharing your experience, we apologise for the delays and inconvenience you've encountered with your order.
We are pleased to inform you that your dining table has arrived and is scheduled for delivery this coming Saturday, the 23rd of September 2023. Our team has been in contact with you to confirm the delivery.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer Care Support Team
Thank you for sharing your experience, we apologise for the delays and inconvenience you've encountered with your order.
We are pleased to inform you that your dining table has arrived and is scheduled for delivery this coming Saturday, the 23rd of September 2023. Our team has been in contact with you to confirm the delivery.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer Care Support Team
Coricraft Group's reply21 Sept 2023, 12:03
Official
Dear Shelby,
Thank you for sharing your experience, we apologise for the delays and inconvenience you've encountered with your order.
We are pleased to inform you that your dining table has arrived and is scheduled for delivery this coming Saturday, the 23rd of September 2023. Our team has been in contact with you to confirm the delivery.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer Care Support Team
Thank you for sharing your experience, we apologise for the delays and inconvenience you've encountered with your order.
We are pleased to inform you that your dining table has arrived and is scheduled for delivery this coming Saturday, the 23rd of September 2023. Our team has been in contact with you to confirm the delivery.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer Care Support Team
