cR
chantel R

1 reviews | Active since Jul 2016

15 Jul 2016, 07:53

No Service at all!!

<p>On 2 July 2016 I baught a bed with pedestals and a couch from Coricraft. After 3 weeka they phoned to inform me the bed was at the store they are waiting for the couch. On 14 July I phoned again to enquire about my goods. Now the couch are there and the bed is on backorder!! Everyone I speak to will phone me back. Needless to say. No one phones bac****! I asked the head office in Johannesburg to deliver the couch and give a refund on the bed. Still no answer on that. They will phone me bac****! The store dont phone back neither does the offices in CapenTown and Johannesburg!! Worst service ever!!! </p>

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Replies (2)
Coricraft Group
Coricraft Group's reply21 Jul 2016, 09:38
Official

We apologise for the poor service you have received so far , as per our earlier telephone conversation your refund will be paid today .

Kind regards,

Olga de Pinho

011 **********

**********

cR
chantel R's update22 Jul 2016, 12:25
Reviewer Update

Well no refund was paid yesterday. Still empty promises from Coricraft with a load of excuses. And if the money was paid back there can be no delays as Coricraft and myself bank with FNB. And the bad service continue!!!!