1 reviews | Active since May 2016

07 Feb 2017, 11:51

NO Service

<p>I have a dining room suite and two lounge suites from coricraft and I dont plan on buying anything from them in a hurry again.. I bought a wingback chair from them about a year ago.. the leg broke so took it in to cradlestone and was told they would repair it and get back to me.. about 3 months later I went into the store to ask whats happening they had no recall of the chair and then called me a few hours later and said they found the chair still sitting in the storeroom once its fixed they will get back to me.. about 3 months later and nothing, I went into the store again and the guy working there said the systems were down took my details called me a few hours later as promised said this WOULD get sorted out by the end of the week they will fix or replace the chair he will see to it that I get it back by the end of the week that was round december time and as you can guess once again I have NOT HEARD FROM ANYBODY !!!! disgusting service.. paid R3500.00 for a chair that has been lying in coricrafts storeroom more then I have had it in my lounge.... acutually I dont need it back you can refund me and keep your chair and your useless service !!!!!</p>

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Replies (1)
Coricraft Group
Coricraft Group's reply13 Feb 2017, 11:27
Official

We apologise for the poor service you have received. We will be in contact to arrange for either the return of the chair or the requested refund .

Kind regards,

Olga de Pinho