1 reviews | Active since Jun 2015

26 Oct 2015, 13:22

No reply to my emails

Coricraft canal walk customer service SUCK!!!!<br> <br> I have sent an email to the branch, branch manager and store manager and guess what?? None of them bothered to send an email of acknowledgement.<br> <br> I attached pictures of the couches in Q, they look soooo OLD yet they r only 2-3months old im afraid i will not even have them in my lounge in 9months time because they will be worse.<br> <br> I am really dissappointed at their quality and the level of service i am receiving.<br> <br> So my fellow customers PLEASE STOP buying the brand like i did lets go for real QUALITY. They mislead us by displaying real quality furniture in store and then manufacturing and delivering their piece of S**T furniture to our homes.

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Replies (1)
Coricraft Group
Coricraft Group's reply26 Oct 2015, 15:13
Official
Hello mimoangel,

Apologies for the lack of replies to your emails , we are experiencing problems with our email server and have been off for most of the day , We have not been ignoring you intentionally .

Lenor will call you now to discuss a way forward.

Kind regards,

Olga de Pinho
Quality Manager
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