1 reviews | Active since Sept 2016

08 Sept 2016, 12:29

No Feedback - Inflated price on invoice after order

<p>I ordered a couch from Coricraft and paid 50% deposit as required.</p> <p>Now suddenly when the couch is ready for delivery the invoice price went up by R2000.</p> <p>Every time I contact the call centre the lady working with my order is busy, I leave messages but no response.</p> <p>I send an E-mail to Nozipho and attached my original invoice and still no reply or explanation.</p> <p>Apparently Nozipho do noy have time to contact clients or maybe incompetence is the reason.</p> <p>Still just recieving sms and e-mails to say order is ready and that I have to pay the inflated invoice amount.</p> <p> </p>

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Replies (2)
Coricraft Group
Coricraft Group's reply08 Sept 2016, 16:22
Official

We apologise for the error . The discount you received was not reloaded when the stock code line was changed. I have corrected your sales order and will email you a new copy.

Kind regards,

Olga de Pinho

's update24 Oct 2016, 11:00
Reviewer Update

Thank you to Coricraft for resolving the problem !