No feedback

<p>I visited the Coricraft Mall of the South store on Saturday 9th July 2016. I completed an application form in store and advised the sales person that I was not certain of my exact income but will confirm with my payslips later that day. She advised that this was in order and that I should email her my 3 months payslips, of which I did the same day. 4 days passed until I received a response advising me that she had received my payslips and was going to submit my application. The following Saturday, the 16th of July, I visited the store to enquire on the progress of my application. I was informed that no feedback has been received. Even though I was informed that the SLA was 48hours and it had been an entire week since I app****. When I asked to speak to the manager and Area manager I was assisted very quickly and informed that my application was declined because my income could not be verified, because it was not completed on the application form. Note that on completion of the form the sales person advised me to omit the amount and email her my payslips. After a few texts I received a text stating that my application was approved. I collected my card on 23 July 2016 but was not satisfied with the credit limit allocated. It is clear that this was not based on my income. I emailed ********** on 28 July 2016 stating all of the above and requesting that my income be verified and allow me a limit based on this or if this is not possible to withdraw the application aND close the account. To date, I have received no response to this email. I informed coricraft of my dissatisfaction and request to close well within the allowed cooling off period. The fact that this has been ignored is no fault of mine and I demand an immediate response to my query regarding the credit limit. </p>